England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19)
Get a free PCR test to check if you have coronavirus
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Testing and tracing
Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
We are now booking flu vaccination appointments for age 50 and over patients, please contact the surgery to arrange. see the links for more information
Flu Article https://www.westleicestershireccg.nhs.uk/your-health-and-services/flu-safe
The practice nurse sees patients by appointments for matters including dressings, blood pressure monitoring, phlebotomy (blood tests) and immunisations of vaccinations including flu vaccines.
Please see a list of clinics below, although this is not exhaustive:
The Midwife holds antenatal clinics on a weekly basis.
The following specialist clinics are held at the Practice at regular intervals by appointment:
It is very important that you attend for any regular follow-up appointments i.e. chronic disease management check up’s for diabetes, coronary heart disease, cervical smear & asthma etc. These are all carried out by the Practice Nurse.
It is very important that you attend all of your appointments to ensure that we can help you maintain your health at an optimum level.
If you have not been seen for a number of years please feel free to make an appointment with the nurse for a well person check.
Ear Care Advice - Patient Information Leaflet
The NHS service helps our patients who want to quit smoking. Get help to Quit smoking - Text 'ready' to 66777 or call 0345 646 6666
For further help and advice to stop smoking please click on the following link: www.smokefree.nhs.uk
There are a range of Counselling therapies available that your GP may be able to refer you to should this be required.
Health For Teens
A website is available and has been developed by school nurses and over 80 young people from Leicestershire's secondary schools to support teens with their mental and physical health and wellbeing. It features interactive content, films and quizzes. It covers topics including exam stress, anger management, spots, alcohol, relationships and much more. Please follow the link to view the site www.healthforteens.co.uk
If you are performing a Carer’s role for a family member or friend please inform one of our staff. Caring for someone can be very stressful and you may need extra help or support. Our receptionists have Carer Packs which include information sheets and useful contact numbers. Similarly if you are being cared for by a friend or relative please let us know.
Bowel Cancer Screening Programme
Screening is a way of testing healthy people to see if they show any early signs of cancer. Bowel cancer screening can save lives. If bowel cancer is found early, it is easier to treat. Screening may also pick up non-cancerous growths (polyps), which could become cancerous in the future. Bowel cancer is treatable and curable, especially if it’s diagnosed early. Nearly everyone diagnosed at the earliest stage will survive bowel cancer. Taking part in bowel cancer screening is the best way to get diagnosed early. Bowel cancer screening programmes in England, Wales and Northern Ireland invite people over the age of 60 to take part in screening. In Scotland, screening starts from age 50. We do not provide bowel cancer screening test kits or accept completed kits. If you have a high risk of getting bowel cancer, you may have tests at a younger age. See more by following the link below.
Rheumatoid Arthritis Support Network (RASN)
It is the patient’s responsibility to request their results by telephoning the surgery after 10am.
It is important to allow 7-10 days after the test before telephoning for results.
Your GP will contact you sooner should there be a problem with your results.
Please do not ask for anyone else’s results.
Please ask at reception for a special sample bottle. We are unable to dispose of any glass jars or bottles.
NHS Health Checks
If you are aged between 40 and 74 years old and you have not been diagnosed with any of the following conditions you are eligible for an NHS Health check:
On prescribed statins
Everyone is at risk of developing heart disease, stroke, diabetes, kidney disease and some forms of dementia. the good news is that these conditions can often be prevented even if you have a history of them in your family. If you have your free NHS health check this will enable you to take preventative steps and help you to maintain or improve your health.
During your appointment we will record your height, weight, age, sex and ethnicity. We will also take your blood pressure along with some blood tests and ask you a few questions about your family history and lifestyle choices. From all of this information we can then assess your risk of developing any of the above conditions and give you advice on how to reduce your risk and stay healthy.
For further information follow this link:
If you have not had this check in the last 5 years then please contact reception, who will be happy to make you an appointment.
Flu is very infectious and the virus can live on hands and hard surfaces for up to 24 hours. This is why it is important to “Catch it, Bin it, Kill it” - “Catch” any sneezes in a tissue, “Bin” any tissues immediately and “Kill” the virus by washing your hands with soap and warm water. Avoid contact with sick people and wash your hands often with soap and water or use an alcohol-based hand rub. If you are unwell, look after yourself, drink plenty of fluids and stay at home so you don’t spread flu to others.
The vaccine remains the best defence to protect against the spread of flu and we encourage everyone eligible to get it each year.
The flu vaccine remains the best defence against flu and protects those people who are most vulnerable.
Certain groups of people are at higher risk from flu, including adults aged 65 and over, those with underlying health conditions, pregnant women, and frontline health and social care workers.
FLU VACCINATION PROGRAMME
Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications.
Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.
However, flu can be more severe in certain people, such as:
Anyone in these risk groups is more likely to develop potentially serious complications of flu, such as pneumonia (a lung infection), so it's recommended that they have a flu vaccine every year to protect them.
The injected flu vaccine is offered free on the NHS annually to:
Shingles vaccination 20/21
Aged 70 years?
Plus anyone in their 70s who was born after 1 September 1942 and has not yet had the vaccine.
Plus anyone aged 79 years old who has missed out on the vaccine but before your 80th birthday.
Protect yourself from the pain of shingles – speak to us about having your vaccine today!
MEN ACWY Immunisation Programme
When will I get the vaccination?
It’s recommended that all first time university entrants (‘freshers’) up to 25 years old should have the MenACWY vaccine before or soon after they start university. New university students are at particularly high risk in the first weeks of term when they will come into contact with many new people of a similar age. Do I have to have it? No, but the best way to help protect yourself is by having the MenACWY vaccine. You have to consent to have the vaccine.
What do I need to do if I’m starting university this autumn?
New university students are at particularly high risk in the first weeks of term. You should always register with a GP in the area when you start university and you can arrange to get the vaccine there if you haven’t already had it. You should do that straight away – ideally before you start university or as soon as possible after – don’t leave it till later. If in doubt, please phone the surgery.
Please do not make an appointment with the GP for holiday vaccinations.
Click on the links below to find out what vacinations you may need, or alternatively your travel agent maybe able to help you.
Please ask at the reception desk for a travel form (or complete the online form below) and return it to us. Your form will then be assessed by the practice nurse to determine which vaccinations you may require. Please note that if you submit the form online please contact the Reception team a week later to find out if there are any vaccinations that you may need to have. Please note that this service is not part of the NHS and in most cases there will be a charge.
Batch numbers are recorded for all vaccines administered.
There is further information about countries and vaccinations required on the links below:
Europe & Russia
Australasia and Pacific
Should you require any vaccinations it is important to make an initial appointment as early as possible - at least 6 weeks before you travel as you may require more vaccinations at a different time. Please allow plenty of time before you travel as some of the vaccines may have to be ordered as they are not always in stock.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them.
Sharing your GP medical record with other healthcare professionals involved in your care
Health services in Leicester, Leicestershire and Rutland are introducing a new system of sharing medical records between a GP practice and other NHS organisations.
The system will allow the healthcare professional who provide you with care, to view information in your GP medical record. Viewing your record will help to improve the quality of your care and potentially save lives.
Who will be able to view my medical record and what will they use it for?
A qualified healthcare professional who has obtained your consent will be able to view your GP medical record. This will only ever be done for the specific problem you are presenting with. This will allow the clinician assessing you to have faster, easier access to relevant information about you, to help provide you with safer and better care.
What information can be viewed?
What information will be blocked from viewing?
However this can be overridden in a clinical emergency. For further information regarding your record please see your GP Receptionist.
What will happen when the healthcare professionals want to view my GP medical record?
You will be asked directly to give your explicit consent, at the point of contact, for your GP medical record to be viewed. You can say yes or no; the Consultant/Doctor will only view your record if you say yes.
You will be asked beforehand for permission by the assessing healthcare professional each time your medical record is viewed. Your healthcare professional is only viewing your record. They are not downloading and storing any of your data. This means that when they close your record it is no longer accessible outside of your surgery.
If you are unable to give consent, for example if you are unconscious and it is deemed to be vital for your survival, then a healthcare professional may view your GP medical record in order to be able to provide appropriate care for you.
If I give permission to view my GP medical record, how long does this permission last?
Your GP medical record will only be viewed while you are currently being treated. When you are discharged back to the care of your GP, electronic access to your medical record will stop until someone asks you again.
Can I refuse to allow my GP to share my medical record?
If you are concerned about sharing your GP medical record you can opt out of allowing it to be shared. If you do not wish for your information, or even part of it, to leave your GP practice clinical system then please ask your GP receptionist who will arrange this. This can be done at any time – now or in the future.
Can I change my mind?
Yes you can change your mind about opting-in or opting-out at any time by asking the GP Receptionist.
How will my information be kept secure and confidential?
A secure system will be used to allow access to your GP Practice System by another organisation. All organisations involved must sign an Agreement to confirm that they will adhere to the strict controls in place around the computer system itself and around any staff who are allowed to access the system. Everyone working for the NHS has a legal and contractual duty to keep information about you secure and confidential.
How can I find out who has viewed my GP medical record
Every time your GP record is accessed by another organisation, a message is sent back to your GP Practice system and stored in an audit log
Is there a danger someone else could hack into my record or that my information could be lost?
The NHS has the strongest security measures available and there is strong protection to prevent any information from being accessed without permission. As the organisations are only viewing your record, it is not possible for them to delete any information or for it to be lost.
For further information
Please see our other leaflet “How we use your medical records” by clicking on the link http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/overview.aspx or from GP Reception). It explains how you can access your own health records, how you can get further information and what to do if you have any concerns about your information.
Enter all or part of your postcode in the box below and click one of the buttons
to find those services that are local to you.