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Latest News


URGENT CLOSURE NOTICE:  Tuesday 12th December 2017 from 8am-6:30pm

Due to major telecommunications work and a move into a newly completed Phase 1 of the build, Silverdale Medical Centre will be closed on Tuesday 12th December 2017 and will re-open on the morning of Wednesday 13th December at 8:00am as normal, as we will be without both our telephone and computer systems for the day.

If you feel that you need to be seen on the day please attend your local Urgent Care Centre at Loughborough.

Loughborough Urgent Care Centre

Loughborough Community Hospital

Epinal Way

Loughborough LE11 5JY

Tel No:  01509 568800

Alternatively, for further help and advice, please use one of the following:


Your local pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.

NHS 111

111 is the NHS non-emergency number.  It is fast, easy and free.  Call 111 and speak to a highly trained advisor, supported by healthcare professionals.  They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

We apologise for any inconvenience this may cause.


Taking antibiotics when you don't need them puts you and your family at risk - please take the time to watch the youtube clip on the link below:-

DIABETIC EYE SCREENING PROGRAMME 2017/18 - All people with diabetes aged 12 and over should receive regular eye screening as one of their essential free NHS checks and services and aims to reduce the risk of sight loss by the early detection and treatment.

Due to the extensive building works at the medical centre, this year's retinal screening service will not be held at Silverdale.  Patients will be invited to telephone the booking centre (not Silverdale Medical Centre) to make an appointments at a fixed site location of their choice, please see below.  

Leicester General Hospital                                           

Leicester Royal Infirmary

Glenfield Hospital

Merlyn Vaz Health Centre

Westcotes Health Centre

Braunstone Health Centre

Rushey Mead

New Parks Health Centre

Belgrave Health Centre

Pasley Road Health Centre

Please note that if you have had your annual diabetes annual eye examination within the last 6 months, please do not make a further appointment but please let the screening department know so that your records can be updated.

We apologise for any inconvenience that this may cause.

Help Yourself! There are many ways you can control yours and your family's health at home or by a range of local services.

Ask yourselves these simple questions below and watch the video for a guide to keeping your family healthy.

Do you have all the medicines you need in your medicine cabinet/first aid kit?

Do you use your local pharmacy as much as you could?

Do you know when you can expect to feel better?

Do you know how to care for common illnesses at home?

Do you take your medication properly?

Do you know who to call or where to go for further advice?

CQC Report

Silverdale Medical Centre


Date of Inspection Visit: 13th July 2016


Overall rating for this service Good

Are services safe? Good

Are services effective? Good

Are services caring? Good

Are services responsive to people’s needs? Good

Are services well-led? Good

Please click on link below for full report.

CQC Report Silverdale Medical Centre

Changes in Gluten Free and Paracetamol Prescribing - PLEASE READ

With effect from Thursday 1st December 2016, there will be changes to the way in which Gluten Free Products and Paracetamol are prescribed.  Please read the attached links for further information.

Changes to Paracetamol products 1

Receiving Paracetamol on Prescription

Changes to gluten free products 1

Changes to gluten free products 2


Appointment System

To enable us as a practice to meet the increasing demand for appointments, Silverdale Medical Centre has introduced telephone triage and telephone consultations as a way to improve access to care.

The purpose of triage is to ensure that the patient is referred to the appropriate clinician for the appropriate level of care with an appropriate period of time.  Please be aware that the Receptionist taking your call will need to ask the nature of the problem to be able to direct you to the most suitable appointment.  Please see the advice sheet below for further information as to how best to use our appointment system.

10 Top Tips

DO YOU HAVE COPD - Would you like to take part in a local project?

What is the project?

A team of local doctors is trying to improve the way they look after people with COPD. The doctors want to find out how many people in this GP surgery have COPD and to understand how it affects their health, particularly in those who have other medical problems too. Once they know this, it will help to improve the care people with COPD receive from their GP and hospital doctors.

How will the project work?

The project team would like to use some information from your health records, but in a way that the research team cannot identify you. There are strict rules in place to govern the way information is used in research to ensure your privacy is protected. All personal information would be removed and replaced by a reference number. You won’t need to attend any extra appointments or answer any questions – information which does not identify you is all that we need. The project team would then analyse the information to look for clues about what care would be best for people with COPD.

Do I need to do anything to help?

If you would like to help, and are happy for your information to be to be used by the project team (who will not be able to identify you) then you don’t need to do anything further.

What if I don’t want my information to be used?

If you would prefer that your information is not used, that’s quite ok, just tell us and we will ensure that it is not included. Please speak to the GP surgery staff in person or by telephone, email or letter. You will find our contact details on our website, or just ask our staff for them. Don’t worry - your care will continue in the normal way if you decide not to take part.

What will happen at the end of the research project?

The results will be gathered together and the conclusions will be made public in medical journals. It will not be possible for anyone to identify you from publications; not even the reference number allocated to your information would be included. The results will reflect the needs of local patients and will be used to help improve the care and services provided for people with COPD.

If you would like more information about the project, please contact:

Pam de Chazal

CLAHRC Research Manager

Tel: 0116 258 4395



Long Term Conditions Leaflet

Read our latest Patient Group Reports

Annual Practice Appraisal

Our annual practice appraisal took place on 5th November 2015 - view the report here.


Health News from the BBC and the NHS

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